A |
THE BRANCH OFFICE Give the length of time your company has been established as an estate agent and give details of the company background. List your weekly business hours, give details of services offered outside normal business hours and how customers can contact you. List key staff starting with the most senior, showing experience, languages spoken and any other information you consider relevant. List membership of professional bodies: provide indate copies of membership certificates for professional bodies or associations your company belongs to. Detail the length of membership and how this is of benefit to your company and its customers. |
B |
SERVICES Detail the services you offer as an agency, and to whom they are offered. List any professional or client indemnity protection. Supply a copy of the policy. Supply a copy of your terms and conditions. |
C |
TESTIMONIALS Please supply copies of client testimonials relating to your business. If supplying emails, please include full contact details of the sender. These must be copies of originals Judges’ Guideline: Include five to ten random samples from your last trading year. |
D |
MARKETING Supply a wide range of materials related to all aspects of your marketing. Judges’ Guideline: This should include logo and corporate design of stationery, a copy of your buyers’ guide, 2 brochures featuring individual properties, examples of published PR material from local or national press, corporate brochures, published adverts and web pages. Provide this in a clear presentation so that judges may easily identify each sample. Show us with photographs the type, range and diversity of properties you have in your portfolio. Maximum ten photos. |
E |
INNOVATION List and describe any innovations you consider to be unique to your company; In terms of client services. Within the industry. |